Careers

Welsh Hot Tubs

We’re hiring!

We’re looking for passionate and motivated employees to join our West Wales team. If you’re interested in working for us, see our vacancies below:

Trainee Service Technician

Salary: £10.50 an hour

Location: Near Aberystwyth/on the road

Job Type: Full time

Contract: Permanent

Bilingual language skills: Welsh language skills (preferred)

Application deadline: 25/09/2023

ABOUT THE ROLE

The successful candidate will install, service, repair, maintain and carry out small works, remedials and fault-finding, as well as commissioning Hot Tubs, Swim Spas and Endless Pools to Welsh Hot Tubs customers throughout Wales.

MAIN DUTIES:

  • Undertake training to install, service and repair Hot Tubs, Swim Spas and Endless Pools.
  • Develop a knowledge of the Hot Tubs, Swim Spas and any other services and products that Welsh Hot Tubs deliver.
  • Learn water chemical balancing, and be prepared to undertake training on various chemicals.
  • Develop knowledge on electrical work, and undertake appropriate training to gain relevant certification.
  • Attend training on safe manual handling and other relevant appropriate courses.
  • Maintain high standards for quality, customer service, safety, hygiene and best working practices.
  • Support the Service Manager with a variety of scheduled tasks
    Provide accurate reports of work carried out for invoicing purposes.
  • Ensure all paperwork is completed and recorded to be submitted in a timely manner.
  • Work as part of the Welsh Hot Tubs team developing expertise in Hot Tubs, Swim Spas and Endless Pools.
  • Ensure Welsh Hot Tubs policies are adhered to in the delivery of the services provided.
  • Attend scheduled team meetings.

OTHER:

  • Accept other reasonable duties and responsibilities as required
  • Represent Welsh Hot Tubs as required

SKILLS AND EXPERIENCE:

Essential

  • Self-motivated, enthusiastic and hard-working.
  • Excellent communication skills.
  • Experience of working in a customer service environment.
  • Clean Driving Licence.

Desirable

  • Oral and written bilingual (Welsh/English) communication skills
  • Knowledge of Hot Tubs, Swim Spas, Endless Pools
  • Knowledge of Electrical Work
  • Knowledge of Water Chemical Balancing
  • Experience of operating a forklift
  • B & E towing qualification

APPLY:

To apply for this role, please send a cover letter and copy of your CV to charlotte@welshhottubs.co.uk.

Hot Tub Technician

Salary: £26,910-£30,420 (dependant on any experience)

Location: Near Aberystwyth/on the road

Job Type: Full time

Contract: Permanent

Bilingual language skills: Welsh language skills (preferred)

Application deadline: 25/09/2023

Aim of the Role

The successful candidate will install, service, repair, commission, and maintain Hot Tubs, Swim Spas and Endless Pools for Welsh Hot Tubs customers throughout Wales and the borders. The role will also require some time in the office, responding to technical queries from customers, and supporting the team where needed. Some technical experience with hot tubs or pools, or in an adjacent role, such as electrical, plumbing, mechanical or a similar trade, is required.

Main Responsibilities

  • Undertake training to install, service and repair Hot Tubs, Swim Spas and Endless Pools
  • Develop a knowledge of the Hot Tubs, Swim Spas and any other services and products that Welsh Hot Tubs deliver
  • Learn water chemical balancing, and be prepared to undertake training on various chemicals
  • Develop knowledge on electrical work, and undertake appropriate training to gain relevant certification
  • Attend training on safe manual handling and other relevant appropriate courses
  • Maintain high standards for quality, customer service, safety, hygiene and best working practices
  • Support service manager and other technicians by handling technical customer queries (after training)
  • Support the Service Manager with a variety of scheduled tasks
  • Provide accurate reports of work carried out for invoicing purposes
  • Ensure all paperwork is completed and recorded to be submitted in a timely manner
  • Work as part of the Welsh Hot Tubs team developing expertise in Hot Tubs, Swim Spas and Endless Pools
  • Ensure that Welsh Hot Tubs policies are adhered to in the delivery of the services provided
  • Attend scheduled team meetings

Other

  • Accept other reasonable duties and responsibilities as required
  • Represent Welsh Hot Tubs as required

Skills and Experience

Essential

  • Self-motivated, enthusiastic and hard-working
  • Excellent communication skills
  • Experience of working in a customer service environment
  • Clean Driving Licence

Desirable

  • Oral and written bilingual (Welsh/English) communication skills
  • Knowledge of Hot Tubs, Swim Spas, Endless Pools
  • Knowledge of Electrical Work
  • Knowledge of Water Chemical Balancing
  • Experience of operating a forklift
  • B & E towing qualification

Interviews

The interviews for this post will be held at a date to be confirmed with applicants who move to the interview stage.

Job Type: Full-time

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Technical (e.g. plumbing/electrical/mechanical): 1 year (required)

APPLY:

To apply for this role, please send a cover letter and copy of your CV to charlotte@welshhottubs.co.uk.